Chronic Health Improvement Research Program (CHIRP)

Learning Health System science for the coproduction of better health, care, and wellness.

 

The Chronic Health Improvement Research Program (CHIRP) is a Learning Health System Science group that engages in collaborations worldwide to improve care, wellness, and coproduction of healthcare using Learning Health System approaches. We engage in a variety of activities aimed to improve health and healthcare including innovation, improvement, implementation, research, education, and community service. Our work began with a focus on complex, chronic, and costly (“3C”) health conditions, including multiple sclerosis, inflammatory bowel disease, and Long COVID, and in recent years has expanded to include applications across populations in rural health systems.

We invite you to visit our site to learn more about our work and to contact us if you want to learn more or explore collaborations with us.

 


 

CHIRP Team

Portrait of Brant Oliver, PhD, MS, MPH, FNP-BC, PMHNP-BC


Brant Oliver, PhD, MS, MPH,
FNP-BC, PMHNP-BC

Director

 

LinkedIn Profile

 


Portrait of Bruce Jobse


Bruce Jobse, MPH


Research Project Manager

 

LinkedIn Profile

 

 



Our Mission

To improve the quality, value, and equity of healthcare, health, and wellbeing for people with complex, chronic, and costly (“3C”) health conditions.

Our Vision

  • Improving: we strive to innovate, improve, and implement creative approaches to maximize population health and wellness.
  • Coproducing: we actively partner with people with 3C conditions, families, professionals, and learners to lead, design, conduct, evaluate, and disseminate our work.
  • Investigating: we seek to conduct thoughtful, ethical, equitable, real-world research which integrates modern improvement, implementation, and rigorous health services research approaches
  • Educating: we are dedicated to open, respectful, and diverse academic discourse, an “all teach, all learn” environment, and developing the next generation of teachers, researchers, improvers, and leaders.
  • Serving: we believe in active participation, advocacy, collaboration, and volunteering to better health and well-being in our local communities and beyond.

Our Values

  • Adaptive
  • Community-oriented
  • Foster creativity
  • Dedication
  • Diversity
  • Fun (joy in work)
  • Promote growth
  • Humility
  • Inclusive
  • Open-minded
  • Respectful
  • Create safety in work

 


 

Our Work

Research and Improvement:

Community Service:

Educational Collaborations:

 


 

Our Frameworks and Models

We use a number of published conceptual models, research frameworks, and improvement methods derived from the “I3 disciplines” (improvement, implementation, and innovation), including our “Improvement Passport,” a practical improvement approach designed for busy healthcare teams engaged in I3 work, complimented by two textbooks published by Joint Commission Resources: (1) Ogrinc et al., Fundamentals of Healthcare Improvement (5th Ed.); and (2) Oliver and Ogrinc, Practical Measurement for Healthcare Improvement.

 


 

Dissemination

CHIRP has disseminated its work widely in the peer-reviewed research and academic literature and has presented internationally across a wide variety of academic and professional conferences including Academy Health, ISQua, IHI, CMSC, ECTRIMS, ACTRIMS, CMSC, AAN, and DDW.

 


 

Podcasts

The Care Experience podcast cover

The Care Experience Podcast

Selected episodes featuring conversations on patient experience, care partnerships, trust, and the human side of healthcare.

February 2026

When the Doctor Becomes the Patient

A physician reflects on becoming the patient and navigating the care experience from the other side.

Listen Here

September 2025

Building Trust in Care: From Patient Story to Healthcare Hero

An episode focused on trust, patient stories, and the human side of healthcare experience.

Listen Here

May 2025

Promise Partnership Spring Learning Event

Live perspectives on care experience from the Promise Partnership Spring Learning Event.

Listen Here

December 2024

Jason Valee and Jodi Stewart: Provider Ambassadors for Care Experience

A conversation highlighting provider ambassadors and their role in supporting meaningful care experience work.

Listen Here

September 2024

Coproduction and PFAs: The Power of Care Partnerships in Healthcare

An episode exploring coproduction, patient and family advisors, and the value of partnership in healthcare.

Listen Here

May 2024

Peer Facilitated Networks: Connect Share Care

A discussion of peer-facilitated networks and how shared connection supports better care experiences.

Listen Here

November 2023

The Care Experience Kickoff: The Lived Experience of Care

The kickoff episode introducing lived experience as a foundation for understanding and improving care.

Listen Here

 


Contact Us

Chronic Health Improvement Research Program (CHIRP) at Dartmouth Health

Brant Oliver, Director
Bruce Jobse, Research Project Manager

Email: bruce.c.jobse@hitchcock.org

Department of Community and Family Medicine,
Geisel School of Medicine at Dartmouth
44 Mount Support Road
Lebanon, NH 03755