COVID-19 Information

Geisel Counseling Services

How to Access Services

UPDATE: Across state-line practice: pre and post-COVID

Due to the COVID state of emergency, we have been able to flexibly offer services to students across state lines. This has been an unexpected and welcome ‘bright spot’ among all the challenges of the pandemic. However, now that the pandemic is coming under control, state and federal emergency orders are expiring. Therefore, we will once again find ourselves needing to operate within state regulations governing cross-state practice that were in place prior to the pandemic.

For students in NH/VT, we will still be able to provide both in-person or tele-health services. However, for students located in other states, even temporarily, state regulations restrict the clinical care we can deliver.

For general information related to the issue of across state practice: please contact Dr. Matthew Duncan (

To discuss a personal circumstance please contact Geisel Counseling and/or The Counseling Center at Dick’s House.

  • Geisel Counseling 603-653-0045
  • The Counseling Center at 603-646-9442.

At this time these services are being provided remotely via tele-counseling. As such, the requirement that the initial session be in person to initiate care is temporarily suspended due to COVID-19. Please do not hesitate to reach out if you need support.

  • To make an appointment please call the dedicated Geisel line at Counseling Associates: 603-653-0045 or use this Geisel Counseling Access Form.
    • Counselors will respond within 24 business hours to schedule an appointment
  • Geisel will cover all costs for these services for students. There will be no insurance billing.
  • Availability 2-6pm Tuesday-Thursday (with added flexibility possible)
  • 2 locations available:
    • Counseling Associates Upper Valley Office
      2 Buck Road – Suite C
      Hanover, NH, 03755
    • DHMC
      Borwell Building, Rm. 382I01 (head straight into Borwell and take the first right, look for the Geisel Counseling logo on door on left hand side).
      Lebanon, NH 03766
  • Tele-Counseling currently available for students located in New Hampshire.
    • HIPAA Compliant
    • Keep in touch while on clerkship
  • This mental health service is for NON-CRISIS counseling only.

Meet Our Counselors

In addition to the counselors listed, students may be connected with other members of the Counseling  Associates team based on specialty area, student need and/or counselor availability.