AI-Drafted Patient Portal Messages Increase Physician Editing Time—Becker’s Hospital Review

Read article—Sarah Preum, an assistant professor of computer science, and Tim Burdick, an associate professor of community and family medicine, discuss Dartmouth research finding that AI-generated patient portal messages often require substantial physician editing. "You don't want to integrate large language models into the workflow and just shift the bottleneck so that doctors are devoting their cognitive energy to playing AI janitor and fixing mistakes," Preum said. (Similar coverage in TechTarget.)